New Assistant Vice President for For Rent Media Solutions™

Norfolk, VA (PRWEB) February 03, 2012

For Rent Media Solutions™ (FRMS), a division of Dominion Enterprises, announces the promotion of Harvey Rosenberg to the position of assistant vice president of sales effective January 1, 2012. For the past 10 years, Rosenberg has worked as the general sales manager for the New Jersey and New England markets and most recently as the company’s regional sales manager for the Mid Atlantic Region that includes New England, Washington DC, Philadelphia and the Greater New York City Area. As assistant vice president of sales, Rosenberg will now manage those areas as well as the Great Lakes Region in addition to overseeing two regional managers.

“Harvey is an eight-time President’s Club member and has demonstrated great leadership and strategic direction in all positions he has held,” says Terry Slattery, president of For Rent Media Solutions. “His hard work and dedication to this company coupled with his desire to always achieve the goals he sets for his team make Harvey the natural fit for this important new role.”

Harvey went to the University of Rhode Island where he obtained a bachelor’s degree in communications with a minor in business management. He has been actively involved in multiple New England apartment associations over the years including his current membership in the New Jersey Apartment Association as well as the Rental Housing Association, Apartment Association of New Hampshire and Rhode Island Apartment Association.

About For Rent Media Solutions™

Founded in 1982 as For Rent Magazine®, For Rent Media Solutions™ is headquartered in Norfolk, Va., and provides multifamily housing solutions for apartment seekers, property/apartment managers and owners through integrated marketing techniques, including print and Internet, mobile media, custom video, and social media solutions. For Rent Media Solutions operates For Rent Magazine, as well as Apartamentos Para Rentar®, and publishes 100 magazines covering more than 190 markets nationwide, including After 55™ Housing & Resource Guide, and ForRent.com™-The Magazine. For Rent Media Solutions operates four additional websites: ForRent.com®, SeniorOutlook.com™, CorporateHousing.com®, and ParaRentar.com™. Visit ForRent.com for more, or visit us on Facebook, Twitter, YouTube and LinkedIn.

About Dominion Enterprises

Dominion Enterprises is a leading marketing services and publishing company serving the automotive, recreational and commercial vehicle, real estate, apartment rental, employment, parenting, travel and daily deals industries. The company’s businesses provide a comprehensive suite of technology-based marketing solutions including Internet advertising, lead generation, CRM, website design and hosting, and data management services. The company has more than 60 market-leading websites reaching more than 20.9 million unique visitors monthly, and more than 280 magazines with a weekly circulation of 2.4 million. Headquartered in Norfolk, Va., the company has 3,300 employees in more than 186 offices in the United States, Canada, England and Italy. For more information, visit http://www.DominionEnterprises.com.

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, Vocus PRW Holdings, LLC.
Vocus, PRWeb, and Publicity Wire are trademarks or registered trademarks of Vocus, Inc. or Vocus PRW Holdings, LLC.

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CEDAR Announces Webinar with TowerGroup on Insurance Customer Communications

Atlanta, GA (PRWEB) August 30, 2011

CEDAR Document Technologies, provider of turnkey solutions to manage multi-channel customer communications, will be featured in the upcoming TowerGroup webinar, “Insurance Customer Communications: Three Areas Where Innovation Trumps Tradition”.

Contact centers and the surge in social media represent unique openings for insurers to gain insight into customer preferences. TowerGroup data shows that consumers expect to switch seamlessly between sales and service channels but most carriers face difficulty in maintaining quality, personalized communication in this environment. Proactive customer outreach will be the hallmark of future industry leaders.

In this event, Karen Pauli, Research Director at TowerGroup, and Lee Nagel, CEDAR’s Vice President Insurance Practice, will discuss:

    How to improve customer communications as call centers evolve into strategic contact centers
    The ways in which social media will alter communication in the insurance industry
    How you can optimize communications within multi-channel sales and service initiatives

When: Thursday, September 15 at 1:00 p.m. EDT

Registration: Insurance Customer Communications: Three Areas Where Innovation Trump Tradition

About CEDAR: CEDAR Document Technologies, Inc. is an enterprise communications management company that solves the communications challenges of many Fortune 2000 companies. CEDAR’s Agile Communications Platform™ enables companies to communicate with customers across multiple distribution channels including email, website, interactive PDF, SMS, Fax, IVR, and traditional print/post. CEDAR’s Software as a Service (SaaS) offerings address the requirements of both regulators and customers for personally relevant communications and increased self-service. CEDAR’s platform integrates with clients’ core systems to unlock the communications potential of the data inside. CEDAR’s technology is highly scalable and flexible, delivering integrated services for complex multi-channel communications.

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©Copyright 1997-

, Vocus PRW Holdings, LLC.
Vocus, PRWeb, and Publicity Wire are trademarks or registered trademarks of Vocus, Inc. or Vocus PRW Holdings, LLC.

Messages: The Communication Skills Book

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Introduction

Development can be defined as a change that is desirable and contains a list of attributes which a society strives / seeks to achieve. It embraces growth in quality of life, increase in real income per capita, it should lead to improved educational, health and nutritional status. Development at a national level can be seen through increased economic growth and expanded productive capacity as it is usually indicated by Gross National Product (GNP). It should give basic access to freedom, spiritual welfare and fair distribution of wealth. In simple terms, development refers to a change leading to improvement or progress. These developmental achievements should last into the future rather than being short lived, that is sustainable development.

Sustainable development as a new concept for natural resource and environmental management has been defined in different ways by numerous advocates. However the most widely quoted definition is that of the Brundtland Report, World Commission of Environment and Development (WCED, 1987, pg. which states that “sustainable development is that development that meets the needs of the present generation without compromising the ability of future generations to meet their own needs.” The concept has also been defined by agencies such as the UNEP, as “improving the quality of human life while still living within the carrying capacity of supporting system”.

The concept of sustainable development aims at striking a balance between economic development of a certain country and its natural resources. For the IUCN, the concern on the need for sustainable development lies in the serious consequences of the mishandling of the environment can have on the human beings. These consequences include; air pollution leading to global warming, acid rain and the depletion of the ozone layer; irreplaceable damage to biological resources including deforestation water depletion, species extinction (loss of bio diversity) and adulteration and poisoning of soil and water by pesticides, herbicides and toxic wastes. It is vital therefore to balance the way resources are used for development of humankind and the value of the environment to sustain present life and future ones.

Achieving sustainable development:

Sustainable development as a principle entered the development circles around the time of the UN conference on the human environment, 1972 (Stockholm Conference).

Since then, several important principles of environmental management of sustainable development have been put forward. Aspects that characterize any process of sustainable development include: Value for the environment, that is, if development is to be sustainable it must call for the increased emphasis or recognition of the value of the natural, built and cultural environment; extending the time horizon, that is, sustainable development policies should embrace concern for the future; and Equity, which means providing for the needs of the disadvantaged in the society (intra- generational equity) and a realistic concern for the future generation (inter-generational equity). Intra-generational equity calls for addressing the widening gap between the rich and poor and ensure that all those living have a fair share of the process of development. Inter-generational equity is concerned with meeting obligations and being fair to the next generation by leaving them an inheritance of wealth not less than what we inherited.

To achieve sustainable development calls for the avoidance of irreversible destruction of the environment. Irreversible damage to the environment becomes a permanent loss than can not be regressed, thus depriving future generations of the wealth which we inherited. Several approaches for environmental resource use programmes have been designed that allow for sustainable development. Community participation approach is one among the many.

COMMUNITY PARTICIPATION IN THE PROMOTION OF SUSTAINABLE DEVELOPMENT

A community in simple terms refers to a group of people bound together with a common purpose, for example a rural community, cultural community, social community, economic community or it can be the entire global community. The activities of people in communities have greater impacts to the environment. People have developed unlimited power to alter the environment due to the need for development. Communities of people engage in different kinds of economic, social and cultural activities. Some of these activities have detrimental effects to the environment. Forinstance, deforestation, overgrazing, poaching, over fishing and destruction of habitats of living things are among the many impacts of communities on the environment. Also, any development process or project is directed toward improving the welfare of people in their communities. It follows therefore that if sustainability is to be achieved, public participation in any development process is vital.

The origins of the principles of community participation can be traced back from Rio Declaration (principle 19) and through the world charter for Nature (Article 16 and 23).

These emphasizes the need for government to accord an opportunity to all persons participate either individually or otherwise, in formulation of environment decisions and grant access to means of replacement when the environment has suffered damage or degradation.

The principle has been re-affirmed by Rio-Declaration (principle 10) to include three basic elements: These are participation in decision making process; public awareness through provision of information, and access to judicial and administrative proceedings including re-dress and remedy.

Fundamental issues of natural resource management are the allocation of resources, the setting of priorities and the making of choice. The nature and significance of the public interest in resource appraisal were usually assumed or imposed but not specifically considered by governments in developing countries (top-down approach).Ecological, economic and technological considerations tended to be more dominant and aspects of the social worth of resource inputs and outputs were often ignored. Hence Firey (1960) suggested that public consent be incorporated in resource allocation and management everywhere.

Inorder to achieve sustainability, natural resource management in developing countries must call for the development of resources on the basis of community guidelines and priorities. Environmental deterioration in many developing countries is sometimes blamed on inappropriate management methods designed by outsiders rather than the local community in mind. This is because politics tend to play a major part in resource allocation and as a result, some communities tend to have greater political influence than the less fortunate counterparts.

Community participation in the promotion of sustainable development requires analysis of complex issues and large volumes of data. The content analysis techniques has been recommended: it involves identifying opinions offered for, against and about the issue along with reasons given to support these views.

To achieve community participation, environmental education must be provided to the entire community. The purpose of environmental education to communities of people is to create an environment conscious population. This will help to serve two purposes; to limit or reduce the extent of people’s impact to the environment because of ignorance- backed activities such as deforestation, overgrazing, poaching overfishing, bad methods of cultivation and destruction of habitats of living things such as wetlands. The other purpose of environmental education is to create a community which can make informed decisions on environment and natural resource use. Providing incentives to support environmentally friendly projects by local people in communities can motivate people positively toward engaging in sustainable development activities. Eradication of poaching, overfishing and dynamite fishing, charcoal burning and deforestation and other threats to the environmental resources sustainability can be well addressed if backed by providing alternative activities which saves the environment thereby meeting people’s needs.

The bottom-up approach is required in community participation so as not to impose policies on communities. To meet this objective, there is a need to include environmental education in school curriculum so that students can understand the environment and teach other people at large. There is a need also to have environmental officers up to the grass-root level (parishes). Radio programmes, seminars and workshops are among the many methods to avail environmental knowledge, awareness and skills to people aimed at sustainable development.

RELEVANCE OF COMMUNITY PARTICIPATION IN THE PROMOTION OF SUSTAINABLE DEVELOPMENT

Community participation is a contemporary strategy in development that has been acknowledged for its capacity to spread benefits of development to a wider community while promoting sustainability.

Among the more important reasons to use this strategy of community participation includes the following:-

The community participation strategy ensures an equitable distribution of benefits gotten from development projects to which the community at large was involved and participated fully. This equitable distribution of benefits from community projects will inturn elicit an extrinsic motivation for the people to take care of the project so that is continue benefiting them for along time. This is said to be a sense of sustainable development.

Community participation develops a sense of responsibility and stewardship ethic among community members toward development projects and natural resources of the environment because they are a result of their own needs and efforts. When people are involved fully from planning stage to the implementation and benefits of a project, they will feel as stakeholders and therefore they are ought to ensure that the project succeeds well for the longest time. In this way sustainable development can be achieved.

Effective participation of communities of people in development programmes requires that people are provided with environmental education. This environmental literacy enables people to acquire knowledge, attain skills, change attitude and gain a sense of participation toward proper utilization of the environment and natural resources. It is this environmental literacy that will encourage all sections of society especially the poor and under privileged to participate in the project hence increasing wise use and management of resources for sustainable development.

Community input is important in undertaking social impact assessment in developing countries for establishment of any development project. For instance social impacts of man-made lakes (dams) have revealed the need to incorporate social variables of the community in the planning and management of development projects. For example, during the construction of Kariba dam, the social impacts included social disruption during resettlement of large number of families, loss of agricultural land, loss of fishing prospects and problems of adjusting to the new areas for settlement. The only solution to avoiding such problems is effective participation of the community from planning stage to implementation and management of any project.

Environmental literacy provided to people to make them participate in development projects and the knowledge and skills they acquire during the process promotes self reliance among the poor and underprivileged people in the community. Self reliance skills will enable these people to try carrying out environmentally friendly development activities/ projects which saves the environment and improves their life. This is very important for sustainability.

Community participation strategy in promotion of sustainable development is relevant because it encourages the sharing of responsibilities for project identification, design, management and execution.

This also helps the community feel a sense of ownership of the project and hence will be enthusiastic to see that it succeeds. This is important if sustainable development is to be achieved.

Both indigenous knowledge and scientific knowledge and technology are important in solving environmental problems. There is a need therefore to integrate indigenous knowledge and scientific knowledge toward conservation of soil fertility, avoiding erosion and better methods of farming in steep slopes with scientific knowledge. Indigenous people posses this indigenous knowledge. The effective strategy to make indigenous knowledge applicable is community participation.

The strategy of community participation toward sustainable development works to lessen the hostile attitude that people often have towards certain development projects such as urban renewal projects. Overcoming this hostility is a very important gear to sustainable development as people will be cooperative with optimistic mind (positive attitude).

The strategy also promotes transparency in financial management when development project are funded by the government or donor agencies which will bring about stakeholder (community) satisfaction. This will help to reduce conflicts and thus lead to sustainable development.

Community participation is essential in the promotion of sustainable development, because both the causes of and solutions to environmental problems are often linked to individual and societal choice. It makes people understand how human society is influencing the environment, as well as the economic, legal and political mechanisms that provide avenues for addressing issues and situations. This is a vital concern for sustainable development.

Community participation provides social groups and individuals with an opportunity to be actively involved at all levels in working towards resolution of environmental problems. This involves ensuring environmental citizenship among the people where everybody should be a member of the environment. A number or a citizen is supposed to take care of the environment than a non member. This attitude converges at enabling sustainable development.

This strategy is important in environmental management since it helps to identify leadership skills among some members of the community who are actively involved in the process. This is important in bringing together other people for the course of proper environmental management and development.

LIMITATIONS FACED IN IMPLEMENTING COMMUNITY PARTICIPATION STRATEGY OF SUSTAINABLE DEVELOPMENT.

It should be noted however that, in developing countries, community participation in development initiatives is still rare and demanding and not widely practiced. The limitations of this method include time involved, limited resources to effect the method, commitment, tolerance and the difficulty in ensuring that public input is relevant to the issue in question. One has to balance between urgency of the problem and participation by the larger community. In terms of financial resources, it demands steady uninterrupted flow such that participants are not frustrated by inconsistencies.

Conclusion

Despite of the above limitations, sustainable development will be effectively attained if an only if the users of the resources and the consumers of the goods and services resulting from environmental resources are actively involved in the planning, management and the execution of development projects, that is the community at large. It is the people (community) who eventually make choices on how they are going to use the resources to meet their economic, social and cultural development. Environmental deterioration in many countries is sometimes blamed on inappropriate management methods designed by outsiders rather than the local community in mind. To achieve community participation where policies are not imposed on people but people becomes part of the project (shareholders), environmental education should be provided to people.

References

Enger and Smith (2006) Environmental science:

A study of interrelationships (10th Ed)

McGraw-Hill companies Inc. New York.

United Nations conference on environment and

Development (1992). The Rio Declaration on Environment and Development. Gineva, Switzerland, UNCED Secretariat.

Michael L. Mckinney, Schoch R.M (1998). Environmental

Science, Systems and Solutions, Web Enhanced edition, West Pub, USA.

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Introduction

The context of construction for this paper is relatively simple and focuses on a personal need to bring one area of life to a close while opening the door to another. Three years of academic study of Youth & Community work – often related to a Northern Irish context – in England is concluding, while a career in that profession combined with further study beckons. Therefore  a need for the author to fully understand the circumstances in which Northern Ireland resides in 2010. It is also intended that this paper will form the basis of the next period of academic study, further pursuing the issues and history which are touched on briefly in this paper.

To achieve the above, the important historical events which created and shaped the secular communities of Northern Ireland will be analysed and critically discussed. Using arguably the most important document of Anglo-Irish politics, it will be seen how secular has become singular, however is still challenged by the socio-religio-cultural web of influence which has been present. This paper is not placed to answer the questions of what went on previously, perhaps that is a discussion for the future. It will however, analyse key events, people and organisations in respect to the culture, politics and religions of Northern Ireland in order to link it to Community Work’s past failings. Once this has been achieved, recommendations will be drawn out, set out for all interested and engaged parties to see what a viable pathway for development is.

The Northern Ireland Context & Community Power

The history of Northern Ireland since it’s conception in 1921 is laden with key events, both positive but often negative. Such is the complexities of the community framework; these historical events have been instigated on very different but interrelated realms, including the influences of; political parties; religious sects; cultural organisations; community & residents groups; the British & Irish governments; international leaders and paramilitary organisations.

When attempting to analyse where our current facet of community has come from, it’s important to look at more recent key events rather than delving into the deep rooted past of over twenty years ago. This said, context remains important, and will be primarily called into question to understand developments of the society.

On the 30th of January, 1972 (Museum of Free Derry; 2005), thirteen men were shot dead by the British Army in Londonderry while taking part in Civil Rights Movement march which had been banned. While many believe these actions – and others relating to the social mobilisation of Catholics in this period – by the British Army to be the conception of thirty years of violence in Northern Ireland (Probert; 1978), the march itself was part of a wider series of events organised by the Northern Ireland Civil Rights Association (NICRA) (Widgery, Lord; 1972) who were organising against the corruption of a majority protestant local government (Minahan, J.B; 2000 & Lydon, J; 1998) lead by Faulkner. Prior to this in 1970, born out of the uprising of ill-feelings from the nationalist community, the Provisional IRA was created, a ruthless band of militants preparing to take the British State to account with the use of force (McCreary; 1975, Probert; 1978). There has indeed been a number of positive examples of community power coming into action within the country such as The Peace People led by 1976 Nobel Peace Prize winners Betty Williams and Mairead Corrigan (Nobel Web AB; 2010 & Peacepeople.com; no date). As the example of the NICRA shows, it can often be overshadowed by the violent acts surrounding it. The NICRA movement and that key march in Londonderry, in personal opinion, must be accredited massively with being the catalyst of change against a corrupt Protestant majority oppressing a Catholic minority. Instead, it is memorialised – and rightly so – by many due to the losses and violence it suffered, and accused by some in the loyalist community as being trouble makers who deserved what they got. Wilson (1998) We will never know if NICRA’s peaceful means could have brought down the Northern Ireland government, rather than it being dissolved into direct rule due to the violent crisis in which the British Government had to be seen to be dealing with swiftly and effective. It is the opinion of this paper that it would have achieved this in a peaceful manner, however the timescale would have been much longer and the struggle against the sectarian government at Stormont much greater.

The Good Friday (Belfast) Agreement

Many believe The Good Friday Agreement (GFA) was only born out of talks taking place in Stormont from the new year of 1998 up until Easter, however this is a misconception. Many commentators (Craig, J; 2002, Morton, A; 2009) suggest the roots of the GFA where planted at the signing of the Anglo-Irish Agreement in 1984. Personal feelings sugesst that the Downing Street talks of 1991 and the subsequent risks taken by John Hulme was the catalyst for change. Simply put; there can be little argument against the fact that the events of 1991 sparked a change in paramilitary circles, leading the IRA and Loyalist Ceasefires of 1994. For the first time in almost thirty years, the people of Northern Ireland faced a minimal level of conflict, albeit briefly.

The British Governments acceptance of Sinn Fein lead to a change of psyche within republican circles, and was a long way from the voice bans of the Thatcher years only three years prior (BBC News; 2005). Republicans were accepted into the political talks with British government officials, which not only angered unionists, but hard line republicans in the process as well, in the end, forcing a split which resulted in the Real IRA. It would be foolish to say that this was a cataclysmic event in republican communities, however the choices which the Loyalist and Unionist community of Northern Ireland were about to face would be much more demanding. In personal opinion, the key event which directly led to the development of the GFA was the democratically elected ‘Northern Ireland Forum’ of 1996 (Whyte, N; 2003). This was the first major step towards devolved, cross community government by getting political representatives from all sides of the divide to begin communicating with each other.

The Changing Face: Pre-GFA Community Work

In majority Catholic areas, “Concerned Resident’s Groups” received a large amount of publicity by the press surrounding their objections to Loyal Order parades through their areas. These received a lot of criticism in Loyalist circles, as often there would be a distinct connection to Sinn Fein as well as the ‘chairperson’ of many of these groups being found to be not from these areas. A well known example is that of the Garvaghy Road, were Brendan McKenna was leader of the local residents group in protesting against Portadown Orange Lodge’s demands to walk down that particular road (BBC News; 2007). While being leader of this particular residents group in Portadown, he was a resident of West Belfast, over thirty miles away.

Where community work in republican areas have always been associated closely with Sinn Fein, in loyalist areas, the links have not been with political organisations, but more with the paramilitary groups associated with the ‘policing’ of the local area. Of course there have been aligned Political parties such as The Progressive Unionist Party (PUP), and to an extent historically, Ian Paisleys’ Democratic Unionist Party (DUP) were closely aligned to the loyalist workers movements of the 1980′s and was seen as the face of the Ulster Workers Council strike of 1974 due to his opposing of the Sunningdale Agreement (BBC News; no date, Probert; 1978). Indeed, Paisley is regarded as the godfather of Ulster Loyalism and the face of Northern Irish Politics, his famous speech in November 1985 cemented his legacy and outlined the depth of opposition felt towards a more extensive agreement, the Anglo-Irish Agreement, which Prime Minister Thatcher supported due to wanting to create better links between Britain and the Republic of Ireland. In this renowned speech to over 100,000 people at Belfast City Hall, Reverend Paisley stated;

“I want to ask a question today. And the question is simple. Where do the terrorists operate from? From the Irish Republic! That’s where they come from! Where do the terrorists return to for Sanctuary? To the Irish Republic! And yet Mrs. Thatcher tells us that that Republic must have some say in our province! We say NEVER, NEVER, NEVER, NEVER!!”

(Youtube.com; 2009).

This is not to say that the paramilitary’s themselves were openly the face of community work, rather it was well known names of the organisations or ex-members being seen in the press as ‘community workers’ (BBC News; 2009). Grass-roots, front line community workers have a great deal of scepticism surrounding them due to this, and it will take a lot before the general public will be won over by the profession.

The Good Friday Agreement and Community Work

Although not totally explicit in its intentions, The Good Friday Agreement does make quite a number of references to Community Work, particularly in respect to reconciliation initiatives (Northern Ireland Office; 1998). In respect to institutions which would be established; The Northern Ireland Human Rights Commission would have a “…membership from Northern Ireland reflecting the community balance…” (Rights, Safeguards and Equality of Opportunity –  Human Rights -Section 5); Equality Commission to replace four sub-commissions (Section 6) and discussions to further consider a dedicated Department of Equality (Section 7).

Critically, it is Section Twelve of The Agreement which made the most impact for community provisions in Northern Ireland by stating:

“…Young people from areas affected by the troubles face particular difficulties and will support the development of special community-based initiatives based on international best practice… will need to be channelled through both statutory and community based voluntary organisations facilitating locally-based self-help and support networks.” (Section 12).

Further comment is made under sub-section “Rights, Safeguards and Equality of Opportunity – Human Rights”, where social inclusion is pinpointed as needing to prioritise “Community Development and the advancement of women in public life” (Section 1). A further key mention is given to the Irish language speaking community of Northern Ireland and the need for inclusion and liaising with said community.

The Changing Face: Post-GFA Community Work

Since The Good Friday Agreement, the political structures have been a situation of constant stopping and starting, being under a constant strain of tension. In contrast however, while not without issue, the implementations of The Agreement in terms of Community Work have proceeded in a more steady and progressive manner.  In 21st Century Northern Ireland, community organisations are becoming more and more mainstream and recognised entities. Many ‘Community Workers’ are still often recognisable names to locals as men who have been associated paramilitary’s, and while I feel strongly that to command more respect and rid the scepticism from the general public surrounding the profession we need to have a strong uniformed qualification programme and an understand of what a community worker is and isn’t, we cannot afford to write these hard working people off anymore. It is personally felt that often when local media seek the views of a ‘community worker’, it is a about a singular issue. It is to state that, “the police used heavy handed tactics”, or perhaps, “the local community has been provoked to this reaction”, but always feeling the need to, “appeal for calm.” Of course I am not so ignorant to suggest that a worker in a 95% protestant housing estate is not going to represent those people and their views, but is it really their role to carry this out in such a public way?

We need to gain an understanding of this, we need to draw these protocols up and this needs to be down immediately. It is not enough for the University of Ulster to change it’s Community Youth Work course to bring it in line with the rest of the UK, we need to remember we are a regional area with very unique regional issues. You don’t go around to a friends house stating, “Come and look at my new kitchen, I think it’s as nice as yours”, when your friends’ kitchen is near perfect whereas yours has the door off its’ hinges and tiles are missing from your floor. There is absolutely no point in Northern Ireland trying to act the equal of the rest of the UK in terms of Youth & Community Work when we haven’t got our grassroots challenges sorted out. It’s not going to be easy, as new protocols, policy and procedure will not fix these issues overnight, as it is more than a issue with the profession itself. It would be my argument that we are in a paradox, where to fix the profession we have to use the profession at its best to change the mindset of communities to accept the changes, and this will not be simple in carrying out.

Two Become One: A More United Community

Of course there is one key difference for Northern Irish people to their country compared to that of 20 years ago and that is the simple fact that violence is almost completely vanished, or at least is certainly not comparable to what it was. It is maybe this fact which is most important in defining what changes have been made in terms of other aspects of the culture such as; sports; arts; leisure; economic investment and so on. It has been observed that in recent years, the pluralisation of the term community has become used in decreasing amounts, with politicians in particular showing willingness to promote the steps which I have been taken by them by uniting the sects of Northern Ireland, finally, as one community.

Compared to those of people in other parts of the UK, Northern Irelands’ cultural scene was heavily neglected for the most part of the troubles. Particularly in music, many acts would not announce Northern Irish dates on tours, or often cancelled due to violence. The change since the progress of the peace process began cannot be understated and can be shown with basic examples of concert arenas year of construction and dates of the provinces music festivals:

The Waterfront Hall, opened 1997 (Belfast Waterfront; no date)
Glasgowbury Music Festival, ongoing since 2000 (Glasgowbury Music Group; no date)
The Odyssey Arena and Pavilion, opened 2000 (Odysseyarena.com; 2009)
Tennants ViTAL Music Festival, 2002 – 2007, citing over-saturation in the music festival market (tennantsvital.com; no date).

Case Study: Feile an Phobail

With these examples aside, there is one, community based festival ongoing since 1988; ‘Feile an Phobail’, colloquially referred to in English as ‘The West Belfast Festival’, however directly translated from Irish Gaelic as being ‘The Community Festival’ (Feile and Phobail West Belfast: 2010). This festival has been constantly at the receiving end of criticism (culturenorthernireland.org; no date), particularly by unionist circles as being an ‘un-true’ community festival, due to the connections with Republicanism and Sinn Fein it holds. We must ask ourselves; however, is this fair criticism? After all, the area of West Belfast is predominately a republican stronghold. While it could be argued that unionist criticisms were to score a political point or two, it would be personal opinion that Feile an Phobail is not a totally inclusive community festival, particularly through the use of Gaelic as its main title. Yes, West Belfast is, as stated, a predominately catholic area, however, it also includes the famous protestant stronghold of the Shankill Road. So for the past twenty two years, has Feile an Phobail been a festival for Belfast; a festival for West Belfast; or a festival for the Catholic community? While it may not have been the intentions of the organisers, it has, rightly or wrongly, become simply a festival for the catholic community of the area, with outsiders feeling unwelcome.

The vast majority of objects and subjects prior to 1998 would often have been found to be ‘owned’ by one section of the community or the other. For example, even particular musical acts came into the debate of the politico-religious divide, an obvious case being punk band ‘Stiff Little Fingers’, particularly for their hit rebellious song, ‘Alternative Ulster’ which included the following lyrics referring to the Royal Ulster Constabulary;

“Get an Alternative Ulster,

Be an anti-security force,

Alter your native Ulster,

Alter your native land…

… Take a look where you’re livin’,

You got the Army on your street,

And the RUC dog of repression,

Is barking at your feet,

Is this the kind of place you wanna live?,

Is this where you wanna be?,

Is this the only life we’re gonna have?”

(Stiff Little Fingers; 1978)

Another example which is less obvious would be ‘The Undertones’, famous for their hit, ‘Teenage Kicks’, who were associated with a more catholic fan base due to being from the republican majority city of Londonderry (theundertones.com; no date)

It is important, however, to outline and celebrate the existence of certain enigma’s, in which, in times of trouble where a source of healing and unity for a country so deeply divided. The most famous example is of course the footballer, George Best. Even though he played for the Northern Ireland International team, a team with a vastly protestant support, his fame and reputation for being one of the worlds greatest, automatically made the him the country’s most famous son. In turn, his achievements gripped publics imagination and support, regardless of religious or political background. A less widely known example, but equally important to the country, was Joey Dunlop, World Road Racing champion. His soft spoken personality, extraordinary efforts for charities at home and abroad and his disregard for political and religious discussion in public made him very much a people’s man. Both these men have now deceased, and while I accept that their achievements as successful sportsmen take prominence, it can only argue that the large gatherings of people and tributes at their funerals can be also attributed to the regard in which they were held by the people of all communities in Northern Ireland.

Help or Hindrance: The Current Political Climate

A number of sceptics (Walker, B; 2010) have stated that they believe that the parties have semi-manufactured or at least used these scandals to their advantage, particularly to buy time or bargaining power in the run up to the talks on the devolution of Policing & Justice at Hillsborough. It would be personal opinion that at the very least, these scandals have been used in some way to buy more time however have engaged both the media and public with Politics in this country like never before.

There have been some much publicised developments in Northern Irish politics within the past 6 months, particularly the scandals surrounding Gerry Adams, Peter Robinson and Irish Robinson. As well as this, we have had the recent developments of the ‘Hillsborough Agreement’ on policing and justice, which has received mixed public and political opinion (Traditional Unionist Voice; 2010, The Alliance Party of Northern Ireland; 2010[a], The Ulster Unionist Party; 2010). The Hillsborough Agreement consists of eight main points, with the highest profile of those being the Parades issue (BBC News[a]; 2010).

Immediately following analysing the Hillsborough Agreement and relevant additional information, it came to personal opinion that certain aspects of the plans may have implications for modern community work in the country. Primarily, it could be said that the resolving of the parades issue, and the hope for local people being organised to work these local issues out, must be seen as a possible new task for Community Workers. This task can not fall into the hands of politicians. It is not a party political task to seek the views and organisation of people to solve delicate issues such as parades, particularly when partisan in a climate like Northern Ireland will almost ultimately lead to an alignment of one side of the relgio-cultural divide or the other.

The transfer of Policing and Justice powers did not go without problem on Monday 12th April 2010, as a Real IRA car bomb was detonated to coincide with the time of transfer just after midnight (BBC News; 2010[b]). An important step however, must be the selection of David Ford, Leader of The Alliance Party as Justice Manager, due to the parties stance on ridding Northern Ireland of tribal politics (The Alliance Party of Northern Ireland; 2010[b]).

Recommendations for Change

During the course of this paper, a number of suggestions and recommendations for change have been made so it’s natural that before concluding that we compile these recommendations.

Community WorkChallenge the scepticism of Community Work by the general public by; i.      Uniforming the qualification that makes one a “Community Worker” and not allowing the abuse of the term
ii.      Writing new policy & procedure which states what is within a the remit of a Community Worker and what is the responsibility of a local political representative
iii.      Challenging local communities to actively seek out cross-community organisation and engage more with local political representatives.

Ensuring that the more recent political agreements of St. Andrews and Hillsborough do not get in the way of progressing the will of The Good Friday Agreement, the only document of the three which was backed democratically by all the people of the Island of Ireland.
PoliticsPoliticians need to remain out of the business and actions of the Community Sector. All should wish to encourage community work to become non-partisan and understanding of the increasingly diverse and mixed culture of the province.
Members of the Legislative Assembly should work in close partnership with the Community Sector in order to progress the aims of the Hillsborough Agreement. This is particularly necessary in respect to resolving the parades issue, as Community Workers are often perfectly placed to mediate the discussions and conflicts which can arise.

Conclusion

In summing up, it is important for us to understand that Northern Ireland has always been an extremely complex society and will remain this way for the foreseeable future. The socio-religio-cultural web which has intertwined all aspects of Northern Irish society is slowly being shielded by a more modern, cosmopolitan region, however the inherent conservative values of the nations older generations, and their remembrance of the vicious violent assault will remain.

What has been shown in this document is that there is a methodology set out, ready and waiting to push community work forward in a sensitive and respectful manner. While Community Development Work will become a more modern, respected, and efficient profession, in turn our communities and our political sphere of influence will benefit from this. While the recommendations within this paper may never be taken on board at a higher level of governance engaged by policy-makers of the Community Sector, it is hoped that those who come in to contact with it will be motivated to understand and accept the changes which need to be made.

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Alaska Communications Launches Fleet Management Services

Anchorage, AK (PRWEB) January 13, 2011

Alaska businesses now have a way to improve safety and operational efficiencies, reduce costs and environmental impact and grow their business thanks to a new fleet management solution from Alaska Communications.

Alaska Communications Fleet Management provides any business or organization that operates in Alaska the ability to track, monitor and control fleet assets, allowing businesses to streamline productivity and increase the bottom line. The solution operates on the Alaska Communications wireless network, which covers 84 percent of Alaska’s population and extends into the Lower 48 and Canada with nationwide roaming agreements.

Fleet managers can use the solution to map vehicle locations, analyze a vehicle’s activity including stops, mileage and idleness, define a driver’s territory, set speed alerts, create text and e-mail alerts, create productivity and maintenance reports, access historical data and more.

The solution is ideal for customers with fleets within the transportation, logistics, construction, resource development and tourism industries and government sectors.

Alaska Communications Fleet Management is the first of its kind purpose-built for Alaska – including cold weather testing and certification to temperatures as low as 80 degrees below zero Fahrenheit.

“Businesses have long trusted Alaska Communications as the company they rely on for their most critical wireless needs. We are excited to extend our service capabilities beyond network and managed services to offer advanced mobile solutions. Alaska Communications Fleet Management will help make Alaska businesses more efficient and effective by improving safety in a difficult environment, reducing employee downtime, achieving fuel savings, improving route planning, and increasing customer responsiveness and satisfaction,” said Gerry Canavan, Alaska Communications vice president of product management.

Alaska Communications provides its Fleet Management solution through installation of hardware in fleet vehicles and an easy-to-use, web-based interface that allows users to experience complete remote fleet monitoring from anywhere a web connection exists.

To learn more, experience a free demonstration or to speak with an Alaska Communications business specialist, please visit http://www.alaskacommunications.com/fleet, email tellmemore(at)acsalaska(dot)com or call 877-564-3393.

About Alaska Communications

Headquartered in Anchorage, Alaska Communications Systems Group, Inc. (“ACS”) (NASDAQ: ALSK), through its subsidiaries, provides Alaska Communications services and is Alaska’s leading provider of broadband and other wireline and wireless solutions across businesses and consumers. The Alaska Communications wireline operations include the state’s most advanced data networks and the most diverse undersea fiber optic system connecting Alaska to the contiguous United States. The company’s wireless operations include a statewide 3G CDMA network, reaching across Alaska from the North Slope to Ketchikan, with coverage extended via best-in-class CDMA carriers in the Lower 49 and Canada. By investing in the fastest-growing market segments and attracting the highest-quality customers, Alaska Communications seeks to drive top and bottom-line growth, while continually improving the customer experience and cost structure through process improvement. More information can be found on the company’s website at http://www.alaskacommunications.com or at its investor site at http://www.alsk.com.

Contact:

ACS Corporate Communications:

Heather Cavanaugh, Director, Corporate Communications

(907) 564-7722     

heather(dot)cavanaugh(at)acsalaska(dot)com

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San Francisco, CA (PRWEB) March 28, 2006

Gordon Rudow, CEO of Bonfire Communications will lead communications professionals in an interactive session at International Association of Business Communicators (IABC) Independent Communicator’s Roundtable at the Commonwealth Club in San Francisco on April 13, 2006. A meet-and-greet reception begins at 8:30 a.m. followed by Mr. Rudow at 9 a.m.

In this interactive session participants will work with the “Accelerated Communications Planning Map,” providing a valuable takeaway that can be applied to everyday communications planning challenges. Participants will identify audience concerns, distinguish client issues, map objectives and key strategies, and create key top-level themes and messaging for a communications campaign. Mr. Rudow offers that the methodology “will rigorously drive you toward choosing the appropriate solution and the right vehicles to deliver key internal communications.”

“It’s too often that companies think that another newsletter or e-mail from the CEO will create the kind of engagement needed to ensure the success of strategic initiatives. Whether it’s reinventing the supply chain, implementing a critical software or technology, or dealing with a complicated merger or acquisition, assuring that communications address the concerns of the audiences is critical to a successful implementation or engagement activity,” says Rudow.

Gordon Rudow, CEO of Bonfire Communications (www.bonfirecommunications.com), is an industry leader in strategic communications, change management, employee communications and engagement. The Accelerated Communications Planning Map is one tool within the company’s comprehensive communications methodology. The Bonfire Campaign Teams work with companies including Starbucks, MeadWestvaco, Genentech, Oracle, and Symantec in implementing their strategies by engaging their employees in what Bonfire calls the “essential conversations of change and organizational performance.”

About Bonfire Communications

Bonfire Communications specializes in employee engagement and internal communications design and consulting services within a variety of organizations and industries. To learn more about Bonfire’s products and services, please visit www.bonfirecommunications.com.

About IABC

The International Association of Business Communicators (IABC) is a global network that provides the content, the credibility and the community to help communication professionals succeed in their careers. The IABC’s Independent Communicator’s Roundtable provides communications professionals with seminar-style discussions of topics relevant to professional communicators.

Press Contacts:

Bonfire Communications

Preston Lewis

415.597.9930

International Association of Business Communicators, San Francisco Chapter

Molly Walker

510.428.9291

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Business Communication

According to William Scott in his ‘Organisation Theory’, business communication is defined as “a process which involves the transmission and accurate replication of ideas ensured by feedback for the purpose of eliciting actions which will accomplish organizations goals’.

Business Communication is used to promote a product, service, or organization; relay information within the business; or deal with legal and similar issues. It is also a means of relying between a supply chain, for example the consumer and manufacturer.

At its most basic level, the purpose of communication in the workplace is to provide employees with the information they need to do their jobs.

Business Communication can also refer to internal communication. A communications director will typically manage internal communication and craft messages sent to employees. It is vital that internal communications are managed properly because a poorly crafted or managed message could foster distrust or hostility from employees.

There are several methods of business communication, including:

Web-based communication – for better and improved communication, anytime anywhere …
e-mails, which provide an instantaneous medium of written communication worldwide;
Reports – important in documenting the activities of any department;
Presentations – very popular method of communication in all types of organizations, usually involving audiovisual material, like copies of reports, or material prepared in Microsoft PowerPoint or Adobe Flash;
Telephoned meetings, which allow for long distance speech;
Forum boards, which allow people to instantly post information at a centralized location; and
Face to face meetings, which are personal and should be succeeded by a written follow-up.

Why are communication skills in business essential?

In any form of business, communication is an internal as well as an external affair. The success of the business rests upon communication and it has become all the more essential due to the following reasons:

Increase in size: Business firms have grown tremendously in scale of operations. A large business firm today employs thousands of people and has factories or offices in different parts of the world. The head office of the company must always be in close touch with branch offices. An efficient system of communication is required for this purpose.

Growing specialization:  Narrow division of work results in different activities being handled by different departments. Due to narrow outlook every department tends to overstress its own work. Sound communication is essential for ensuring mutual co-operation and understanding between different departments. Otherwise the organisation cannot function smoothly. If, for example, there is no communication between production and sales departments, the sales department might book orders which the production department cannot supply.

Technological advancements:  Rapid changes in science and technology lead to obsolescence of technology and knowledge. In order to upgrade or modernise technology, management must persuade employees to accept new technology. Regular training of staff becomes necessary to update their knowledge and to provide them the skills needed to apply new technology.

Cut-throat competition:  Liberalisation and globalisation have resulted in severe competition between different sectors of business. Persuasive communication in the form of advertisements, personal contacts and publicity becomes essential to survive in the race of competition.

Trade union movement:  In all business sectors, employee unions are very strong and powerful. Management must consult union leaders on several matters. Regular exchange of information and ideas between managers and union officials helps to maintain healthy relations between them.

Human relations: Effective communication between management and employees is necessary to develop mutual trust and confidence. Participation of employees in the decision-making process and other means of communication help to develop among employees a sense of belonging and loyalty to the organisation.

Public relations: Society expects more and more from managers. Business has to keep Government, distributors, suppliers, investors and other sections of society well-informed about its contributions to society. Public relations help business to improve its image in society and big enterprises employ professional experts for this purpose.

Personal asset: Communication skill is essential for success in every job. Managers are required to deliver speeches, write documents and conduct interviews. The ability to communicate effectively is equally essential for promotion in career.

Essential Communication Skills for Managers

Good communication is the foundation of good managerial skills. In fact, communication skills for managers are a part of management studies also. All would-be managers are trained in this. It is essential not only for the growth and success of the company but also for the personal growth.

However, just theoretical knowledge is not enough. If a manager does not possess practical communication skills, he would fail. He may have all the requisite technical skills, know the business and policies but fail to communicate effectively. This inadequacy overshadows the other skills.

Generally, the main problem is that the effort to communicate is missing. Also, in some cases there is no effort on behalf of the organization to introduce some measure or plan to improve communication skills for the managers.

The real question here is how to develop these communication skills for the managers. The answer is innovation and a little bit of effort. Find below specified some of the ways in which mangers can improve their communication skills.

The first thing that an organization needs to do is to gauge the communication skills of the managers through an evaluation of the performance of their routine activities. The human resource department of a company should implement some target and performance specific activities. Then, conduct various surveys and audits throughout the year to measure the communication skills of the mangers and supervisors.

Another method is to conduct training for the managers to teach them interpersonal communication skills. In this kind of training, the managers should be taught topics such as measuring the quality of personal communication; how to recognize the obstacles to good communication; developing interpersonal behavior to create healthy working relationships; non-verbal communication skills; developing active listening skills; giving and receiving feedback.

Apart from these, a number of other communication activities should be organized to develop communication skills of the managers. These activities include organizing communication audit for each mangers area of responsibility. Team sessions or periodic workshops on staff communication skills can be conducted.

A regular newssheet or an email newsletter should be sent to all the staff members in a particular area of activity. This should explain to the manager the importance of the need of the employers and thus suggesting them how to deal with these needs.

They should conduct regular meetings to review the performance of all the employees in the company rather than the customary practice of six monthly or quarterly reviews. This will keep the managers alert too.

Finally, the most important tip to develop communication skills for managers is to recognize their own strengths and weaknesses. Only a managers inner potential can make him a good communicator.

Role of Communication in the Workplace

Most organizations understand the need and importance of effective communication in the workplace and therefore concentrate to improve its standard. These organizations strongly believe that communication is the central point of all activities and everything else revolves around it.

To achieve the desired standard of workplace communication, constant efforts are required. Any failure in workplace communication results in chaos and defeated purposes. To avoid these situations, organizations need to make specific yardsticks and follow them strictly. Proper flow of communication in the workplace ensures harmony of objectives among all individuals. Any gap in communication or miscommunication hampers the coordination between various departments.

The methods followed for effective workplace communication vary among organizations. And the size and objectives play an important role to choose the best method to be applied. In a big organization both verbal and written communication are vital whereas, in small organization only verbal communication would be enough.

Communication is an exchange of information and it helps people understand the possible outcome of business processes. Therefore, it is important that the media chosen for communication is familiar among all people so that people can easily attain and provide information. To increase the effectiveness of workplace communication, a balanced combination of formal and informal means is beneficial. Gossip and rumors are indeed effective ways to circulate information and receive feedback.

Communication helps decide upon and achieve professional and personal goals. It is important for top level executives and managers to communicate with their juniors and clear their doubts. Regular interactions among various executives, ensures the meaningfulness and authenticity of information. It helps executives build positive attitude and strengthen their beliefs.

Effective communication can be done using various internal journals, magazines, pamphlets and intranet. They can serve as official proof of the happening of an event and other information.

Effective listening and trusting the speaker are two essential elements which help people concentrate on the subject matter of communication. While communicating, all people should keep the objectives of communication in mind and avoid any bias towards each other.

Communication in the workplace establishes a bond among people of various departments and converts them into one specific identity. Effective communication helps people save their precious time and increase personal and professional productivity.

Attempts should be made to seek feedback from the receivers of information to ensure that communication has actually taken place. Without a proper feedback, the process of effective communication is incomplete.

Several kinds of information are circulated in an organization on a daily basis but people need to understand which information is relevant for them and which is not. Communication in the workplace helps people understand what is expected of them and how to convert their talent into performance.

The first big impact that communication skills can have on a company are on the employees. If the employees feel that they can easily communicate with the top level executives, the communication inspires them to become more loyal and hard working. The company can become a better place to work with a better production level.

Another benefit is that good communication skills there would be drastic reduction of mistakes and misunderstandings. When there is greater and more effective interaction between the employees, there will be lesser number of mistakes and misunderstandings. This is beneficial for a company as it would save a great deal of time, effort and money for the company.

Communication skills also take a great role in selling. People thus realize how and which client they should deal with, this in turn increases the business for the company. These are few examples of the benefits that good communication skills can render to a business entity while in actuality, there are many more benefits.

Achieving effective business communication

Effective communication is considered to be one of the most important prerequisites of corporate success. That is why a large number of organizations are engaged in building a network of internal as well as external effective business communication.

Effective business communication enables an organization to market itself in a better perspective. It helps create a favorable brand image and enhance its relationships with public and the media. It helps an organization motivate and guide its employees and share the values of corporate culture. With effective business communication, the employees can easily be told about the corporate culture, visions, plans and strategies.

It also allows an organization to achieve better business negotiations and strengthen the bond with its customers. Therefore, to achieve success an organization needs to have employees with excellent business communication skills.

People with good communication skills are very successful in motivating others and therefore tend to lead people in a desired direction efficiently. Good business communication leads to enhanced business leadership skills. To empower an organization with effective communication skills some steps are required to be taken.

To know the degree of communication gap, a survey needs to be done in form of questionnaire and one to one basis, if possible. This is very helpful to know the root of the problem. After getting the feedback, a review is done and all the areas which are found related with the problem are worked upon. It is important to consider those areas to avoid any problem in future.

Take all the steps required to tackle the situation. Duly inform about the changes and improvements to all who will be affected by them. It helps make a positive effect on those people. Sometimes, it is also possible that organizations overshadow these requirements to achieve their corporate objectives. They need to understand the importance of effective business communication and its effect on the business.

Communication affects an organization internally as well as externally. Any negative news floating within the organization should be cleared immediately through effective communication. Otherwise, it will become a belief and affect the productivity of individuals along with that of the organization.

All individuals who require communication training should be provided that and their performance should be reviewed on regular intervals. There are organizations which involve their employees in these kinds of programs. And, most of the organizations have actually been benefited by these training programs.

Always remember that effective business communication is a two way process and positive results can be achieved only with the combined efforts of the organization and the individuals. To achieve success both of them must understand and perform their role well.

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Genesis Communication Network Radio Interview 11/19/08 part 3 of 4